60+
NPS score
A simple signal that learners would recommend the experience.
Measured trust
What Is Net Promoter Score (NPS) and Why It Matters
We provide more than just AI training; we deliver a proven, reliable pathway to business outcomes. See how our 60+ Net Promoter Score (NPS) de-risks your AI transformation and gives leaders confidence in the return on their investment.
77%
Promoters
Of our customers promote us to their colleagues.
21%
Passives
Satisfied learners who see value in the program.
2%
Detractors
A low detractor share helps protect the upskilling investment.
What NPS tells you
A practical measure of loyalty, trust, and momentum.
The Net Promoter Score (NPS) is a simple, yet powerful metric for AI upskilling initiatives, providing a clear measure of customer loyalty that directly predicts long-term success, trust, and growth.
This confidence drives momentum through word-of-mouth referrals, lowers acquisition costs, and provides actionable feedback to continuously refine content and platform support, ensuring the training genuinely adds value for professionals and organizations.
Why it matters for AI upskilling
Promoters
9 - 10
Enthusiastic learners who will actively recommend your program.
Passives
7 - 8
Satisfied but unenthusiastic learners who are vulnerable to competitive offerings.
Detractors
0 - 6
Unhappy learners who can damage your brand through negative word-of-mouth.
De-risk your AI transformation
Do not leave your company's most critical upskilling initiative to chance. Partner with a provider whose results are measured, proven, and validated by leaders at Fortune 500 asset managers and global integration platform leaders.
NPS Formula: % Promoters (9-10) - % Detractors (0-6) = NPS Score